1. Customer needs to present their Statement of Account (SOA) over-the-counter or upload into the system.
2. Inform the customers of the Three (3) days posting of bills payment transaction.
3. Accept Cash payments from customers or subscribers if a Statement of Account/Billing from specific biller institution is presented provided such payment is in Full (No partial), Exact amount (No rounding off), Not overdue and Without any arrears such as with Disconnection notice and/or Unpaid previous bill.
* Collections received after the clearing Cut-off time of 3:45 PM shall be treated as transactions for the next banking day.